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Cookie Policy

When you use our website we and third party organisations may collect information by using ‘cookies’ and other technologies (for simplicity we refer to all such technologies as ‘cookies’).

When entering our website you agree to us and third party organisations using cookies in line with your cookie settings, which you can personalize. 

For information about how your personal information is used please see our Privacy Policy. 

What are cookies?
A cookie is a small text file—containing small amounts of information— that passes to your computer through your web browser so that the website can remember who you are. The length of time a cookie will stay on your computer depends on whether it is a persistent or session cookie. Session cookies are temporary cookies that stay on your computer until you leave the website. 

Persistent cookies stay on your computer after you have finished browsing until they expire or are deleted. A pixel tag or sometimes called a web beacon is an invisible image with a line of code which is placed within an email message or on a web page. Cookies can either be categorised into First or Third Party cookies. “First Party Cookies” are cookies that ESNS places on your device whereas “Third Party Cookies” are cookies that another party controls but are placed on your device when you visit our site. For example, we use Google Analytics cookies to gather information about the user experience on our website. 

What are cookies used for? 
Cookies can be put into one of the following categories: necessary; analytics, functionality, performance and advertising cookies. See below for more information about each category. 

Necessary Cookies 
These cookies are essential to make our website work. They enable you to move around the site and use its features. Necessary services, like the ability to access secure areas cannot be provided without these cookies. For example, keeping you logged in during your visit. Without these cookies the site might forget you and you’d have to constantly log back in. 

Analytical Cookies 
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it. 

Functional Cookies 
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks and other third-party features.

Performance Cookies
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertising and Marketing Cookies 
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads. We use these cookies in conjunction with third party organisations who provide tools that enable us to group you with other users to target these messages and adverts. 

All third parties we work with conform to online behavioural advertising (OBA) industry standards to ensure you are not personally identified and you have the options to opt out in the future. 

How to manage cookies from this site 
Most browsers will enable you to manage your cookies preferences e.g. have the browser notify you when you receive a new cookie or use it to disable cookies altogether. If you do decide to disable or delete these altogether some sites won’t work as well as they rely on cookies to provide you with the service you have requested. If you do decide to disable or delete them altogether some sites won’t work as well as they rely on cookies to provide you with the service you have requested (see Necessary Cookies, above) If you do not wish to allow us and third party organisations to use cookies within our emails, such as pixel tags, the best way to do this is not to enable images when you view our emails. In other words, only view the plain-text of the email. Some web browsers and email clients have settings or extensions available to disable / block such cookies such as Gmail. 

Changing browser settings 
You can change your browser settings to limit which cookies can be set. These settings are usually found in the ‘options’ or ‘preferences’ menu for your browser. 

Further information can be found here, or in the ‘Help’ menu of your browser: 

Cookie settings in Internet Explorer 

Cookie settings in Chrome 

Cookie settings in Firefox 

Cookie settings in Safari 

Updates to this policy. We may update this policy from time to time, please check back regularly for amendments. Policy last updated [19/01/2022]