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CASHLESS AT ESNS
Just like in previous years, you can pay with your wristband or chip card anywhere at ESNS. After the festival, you can easily get a refund of your remaining credit transferred to your bank account without additional charge. De Oosterpoort is completely cashless and in the Eurosonic venues you can pay cashless or with cash and/or a card.
How does it work?
Top Up
At the Top Up points you can put credit on your wristband or chip card. The exact locations can be found on the map in the printed timetable (you can find these at the box office and in ES venues and De Oosterpoort). Visitors of Noorderslag without a wristband get a free chip card at one of the Top Up points or the Service Points.
Paying
You will now be able to pay with your wristband or chip card. At the bar, you order what you want and when the bartender tells you; scan your wristband to pay. The display shows your order, the amount charged and the remaining amount on your wristband.
Refund
At Eurosonic we offer online refund only. You can get your money back without extra costs. Fill in in your ticket number, the number of the chip on your wristband or chip card and fill in your bank details. Cash back is possible until 30 days after the event (February 18, 2019).
Online profile
Before the festival you can create an online profile and charge money onto it. When collecting your wristband, the money will automatically be added to your balance. When topping up your balance online, you can indicate that you wish to automatically have your remaining balance refunded after the event.
If you are only visiting Noorderslag and have topped up online, you should hold on to your ticket and take it to the Service point in the entrance hall of De Oosterpoort.
Online Top Up:Â Â
During the event you can also top up online, but you will have to go to one of the Top Up points to actually charge the money onto your chip or go to a venue and tell them to put the online top up on your chip.
Make a pot
At every Top Up point you can get a free chip card that you can charge with the amount of money that you want to spend together.
Purchase history
Delegates have the option to download a purchase history with VAT specification from their cashless profile one week after the event.
FAQ
Questions left unanswered? Please head to our FAQ-page. Still haven’t found what you are looking for after checking out our FAQ? Please contact cashless@esns.nl.
Service during and after the event
If you need assistance, you can always ask an employee at one of the Service Points. You can find the exact locations of cashless service points on the map in the printed timetables. Do you have any questions after the event, please send an email to cashless@esns.nl.
Good to know
- Eurosonic Air and The Barn are completely cashless. You can also pay with credit/debit card and regular Dutch cards (with for instance Maestro).
- You can put a maximum of € 200 on your chip.
- Wristbands with a chip are only valid when they are intact and around your wrist.
- At the Top Up Points you can pay with pin, credit card (without additional costs) or cash.
- We don’t accept 200,- and € 500,- bills.Â