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Is Regulation the Answer to the Secondary Ticketing Problem?
Fri 18 Jan | De Oosterpoort, Back 8 | 13:30 - 14:30
Fri 18 Jan | De Oosterpoort, Back 8 | 13:30 - 14:30

Is Regulation the Answer to the Secondary Ticketing Problem?

Dany Hassenstein Paleo Festival (CH), Aline Renet Prodiss (FR), Ben Challis Glastonbury (GB), Sam Shemtob FEAT (GB), Sebastian Ott LICHTE Rechtsanwälte (DE)

Policy

English spoken

The last 12 months has seen increasing regulation on secondary ticketing across various European states. The UK’s Competition and Markets Authority recently won a court ruling forcing Viagogo to inform customers whether they could be refused entry or if sellers are professional touts. At the same time the Italian and Irish governments are reviewing laws to ban secondary ticketing, while in Germany a court issued an injunction forbidding Viagogo to sell tickets for Rammstein’s 2019 European tour.

The week after Eurosonic ends, the European Commission’s Internal Market and Consumer Protection Committee will propose amendments to the 2005 Unfair Commercial Practices Directive aimed at tightening up regulation on ticket resale.

While these are significant wins, is legislation the only way or even the right way forward? Some do say laws are made to be broken, after all. Several years ago, Glastonbury devised an ID-based ticketing system which ended touting for tickets in one fell swoop. The system could arguably be used by different promoters, accessing the same database, while maintaining their own proprietary data. And various blockchain companies are preaching similar solutions. Does the live business just need to get better at working together to solve the problem for itself?

Speakers

  • Dany Hassenstein

    Dany Hassenstein Paleo Festival (CH)

    After hotel management studies in Lausanne and several years of working abroad, he has been a member of the management team at Paléo Festival Nyon since 2009, the sold-out and biggest cultural open air event in Switzerland. Dany is also member of the board at the Swiss Music Promoter Association (SMPA).

  • Aline Renet

    Aline Renet Prodiss (FR)

    Aline is an experienced strategic advisor in the music industry. Currently, Director of Institutional Relations & Strategic advisorl at PRODISS, the leading trade organization representing the interests of the Live Music industry in France, Aline has spent the last 10 years actively lobbying for the 350 company members of PRODISS (venues, promoters, festivals) at national and international level alongside PRODISS’ Director, Malika Séguineau. She previously worked over 10 years in Australia as a Label Manager & creative director. Aline is specialized in public affairs, crisis communication, international affairs, and above all, is passionate about music.

  • Ben Challis

    Ben Challis Glastonbury (GB)

    Ben is a UK lawyer specialising in music and entertainment law, and his clients include the world famous Glastonbury Festival, where Ben is General Counsel. Ben also acts for Africa Express, Damon Albarn's eclectic collaboration of African and Western musicians, for the Prince's Trust, for Arcadia Spectacular and for Yourope, the European festivals association. Ben co-founded A Greener Festival, the global environmental campaign group that works with music and arts festivals to promote environmental good practice. Ben is a graduate in law from Kings College London and The City University. He also holds the degree of Master of Arts in Mass Communications from the University of Leicester.

  • Sam	Shemtob

    Sam Shemtob FEAT (GB)

    Sam Shemtob has been part of the team developing the Face-value European Alliance for Ticketing (FEAT) for over a year. He first became interested in secondary ticketing when putting together a think-tank on the subject for UK industry network MusicTank in 2008. Following that he began assisting fan-to-fan resale site Scarlet Mist and working with the UK’s All Party Parliamentary Group on Ticket Abuse. Sam is founder of Name PR, which has represented the Society of Ticket Agents and Resellers (STAR), Twickets, Eventbrite and WeGotTickets. FEAT is launching to encourage face-value ticket resale across Europe.

  • Sebastian Ott

    Sebastian Ott LICHTE Rechtsanwälte (DE)

    Sebastian Ott specializes in copyright, press and entertainment law as well as industrial property rights. A particular focus of his activity is the representation of his clients in the scope of court actions. In this respect he specifically provides legal advice to artists, artist managements, agencies, promoters and companies in these sectors to enforce their claims before the law courts. In addition he also represents and advises his clients out of court in respect of any possible questions as well as during contractual negotiations. Ott completed his studies in law at the Georg-August-Universität Göttingen in 2006 and his traineeship at the Higher Regional Court of Oldenburg in 2008. He has been with LICHTE Rechtsanwälte since 2008 and became partner in 2014. He is a member of the German Association for the Protection of Intellectual Property (GRUR).

Moderator

  • Sam	Shemtob

    Sam Shemtob FEAT (GB)

    Sam Shemtob has been part of the team developing the Face-value European Alliance for Ticketing (FEAT) for over a year. He first became interested in secondary ticketing when putting together a think-tank on the subject for UK industry network MusicTank in 2008. Following that he began assisting fan-to-fan resale site Scarlet Mist and working with the UK’s All Party Parliamentary Group on Ticket Abuse. Sam is founder of Name PR, which has represented the Society of Ticket Agents and Resellers (STAR), Twickets, Eventbrite and WeGotTickets. FEAT is launching to encourage face-value ticket resale across Europe.