Accessibility & Inclusiveness

We want everyone to feel welcome at ESNS and for our event to be as accessible as possible. ESNS is a large-scale event with many venues in the city, 300+ acts and hundreds of speakers. At the same time it is a springboard for many careers. This means that ESNS can also be an overwhelming event, which is why we have to take a number of measures. You can read all about the accessibility at Eurosonic, Noorderslag and the Conference below. Additionally, we tell you more about diversity and inclusivity at our event and in our own organisation.

Accessibility Eurosonic

Eurosonic takes place in more than 20 locations in the city centre of Groningen. Fortunately, many locations are accessible for wheelchairs. Below you’ll find the locations of Eurosonic that are not wheelchair accessible:

  • Palace, Gelkingestraat 1
  • Smoke, Grote Markt 21a

Additional conditions apply to these locations:

  • Allround Poolcentrum, Akerkhof 4A: Wheelchair uses can enter at the main entrance with a ramp in place. The security guard at the door is happy to help.
  • Akerk, Akerkhof 2: Wheelchair users can enter at the main entrance, but there is a steep ramp. The security guard at the door is happy to help you.
  • Huize Maas, Vismarkt 52: Wheelchair users cannot enter at the main entrance, but through a side door. The security guard at the door is happy to help you.
  • Lutherse Kerk, Haddingestraat 23: Wheelchair uses cannot enter at the main entrance, but through another door. The security guard at the door is happy to help you.
  • Praedinius Gymnasium, Turfsingel 28: Wheelchair users cannot enter at the main entrance, but through a side door. The security guard at the door is happy to help you.
  • Machinefabriek, Bloemstraat 38: Wheelchair users cannot enter at the main entrance, but through another door. The security guard at the door is happy to help you.
  • Mutua Fides, Grote Markt 27: The location is accessible for wheelchair users, but there are narrow passages (81cm).
  • News Café, Waagplein 5: Wheelchair users can go inside, but there is a small lift (90cm) to go down. The security guard is happy to help you.
  • Stadsschouwburg, Turfsingel 82: Wheelchair users cannot enter at the main entrance, but through a side door. The security guard at the door will be happy to help you.
  • VERA, Oosterstraat 44: Wheelchair users cannot enter at the main entrance, via backstage is possible. The security guard at the door is happy to help you.
  • VRIJDAG, Sint Jansstraat 7: Wheelchair users can enter the hall with a lift. Please ask an ESNS-crew member for help.
  • EM2: The location is wheelchair accessible, but EM2 is located on the site of an old sugar factory. This terrain is not easily accessible with a wheelchair, because of the poor road surface.

These are the locations with a wheelchair accessible toilet:

Akerk, Grand Theatre, Forum, Lutherse Kerk, Praedinius, Machinefabriek, VERA (backstage), VRIJDAG, Eurosonic Air

Akerk, DOT, Grand Theatre, Forum, Praedinius, Machinefabriek, VERA (backstage), Eurosonic Air, Kristal.

Nachtstadhuis (‘Night City Hall’)

During Eurosonic there are many different incentives. From discovering new artists to meeting new contacts, and from attending lectures to having fun meet-ups. These are all very beautiful and positive stimuli. Nevertheless, all those experiences can sometimes become a bit too much. That is why the Nachtraad (Night Council) Groningen and Eurosonic are joining forces to realise a quiet space.

In the quiet room, Eurosonic visitors can relax, slow down and recharge. In this space, silence is the norm, and work is out of the question. This creates an accessible space for everyone who needs it. Because being continuously busy at Eurosonic can sometimes become a bit too much and therefore cause overfatigue.

Some time ago the Nachtraad Groningen came up with a groundbreaking plan to set up a quiet room for nightlife crowds: Het Nachtstadhuis (The Night City Hall). In addition to its function as a relaxing room, it will also become a place for questions and help with regard to alcohol, sex, drugs and other nocturnal topics. For example, there will be a social worker and a medical service in the Nachtstadhuis. The launch is planned for Eurosonic 2023; this gives Groningen a world first!

Het Nachtstadhuis is located at Akerkhof 25, Groningen.

Accessibility Eurosonic Air

Eurosonic Air will once again take place in a large festival tent on the Grote Markt. The tent is wheelchair accessible and that includes the toilet facility. Eurosonic Air is accessible without a ticket.

Pointing stickers Eurosonic Air

Bij de bar van Eurosonic Air komen aanwijsstickers, zo kun je zonder te hoeven praten en/of horen je drankje bestellen. Je wijst op de sticker welk drankje je wil en hoe vaak je die wil bestellen.

Music interpreter

There is a music interpreter present during the Friday shows of Blanks (21:50-22:35) and Son Mieux (23:15-00:00) at Eurosonic Air.

Accessibility Noorderslag

Noorderslag takes place in the Oosterpoort, Trompsingel 27 in Groningen. This is a wheelchair accessible building, which is normally used for concerts, performances and other festivals. We use three floors during the festival. There is an elevator, which can be used by wheelchair users. Our staff will be happy to help you. Wheelchair accessible toilets are available. The map of the Oosterpoort can be found hier.

Quiet room

During Noorderslag there is a quiet room on the first floor. It is depicted on the map. The quiet room is intended for taking a break from the many stimuli that come with an event like ESNS.

Accessibility at the Conference

De Oosterpoort

The conference will take place on Wednesday, Thursday and Friday in De Oosterpoort, at the Trompsingel 27 in Groningen. This is a wheelchair accessible building, which is normally used for concerts, performances and other festivals. We use two floors during the conference. There is an elevator, which can be used by wheelchair users. Our staff will be happy to help you. Wheelchair accessible toilets are available. There are also wheelchair spaces in the rooms. The map of the Oosterpoort can be found here.

Forum Groningen

On Saturday the conference will take place in the Forum, Nieuwe Markt 1. A spectacular building in the middle of the city. The Forum is accessible for wheelchair users, there is a lift that you can use freely. Wheelchair accessible toilets are available. There are also wheelchair spaces in the rooms. The map of the Forum can be found here.

Best Western Centre

Een aantal panels van de conferentie vindt plaats in het Best Western Centre, Radesingel 50 in Groningen. De locatie is rolstoeltoegankelijk en er is een rolstoeltoegankelijk toilet op de eerste verdieping. Let op: de brug tussen De Oosterpoort en Best Western Centre is afgesloten. Om er te komen ga je naar links met je rug naar De Oosterpoort, over de Oosterbrug en dan naar rechts op de Radesingel. Dit is ongeveer 450 meter.

The Market Hotel

Een aantal panels van de conferentie vindt plaats in The Market Hotel, Grote Markt 31 in Groningen. Het hotel is rolstoeltoegankelijk, er is een lift aanwezig.

Sign interpreter

Op donderdag en vrijdag is er een Nederlandse gebarentolk aanwezig in de Oosterpoort tijdens de conferentie. Wil je gebruik maken van deze service? Stuur een aanvraag via accessibility@esns.nl en vermeld welke panels je graag wil bezoeken.

Quiet room

During the Conference and Noorderslag there is a quiet room on the first floor. It is depicted on the map. The quiet room is intended to take a break from the many stimuli that come with an event like ESNS, and is therefore not available as a workplace.

Mental Health Support desk (English spoken)

Psychologist and coach Anne Löhr will also be present at the conference this year with the Mental Health Support desk. On Thursday and Friday, the Support Desk is open on registration from 12.00-13.00, 13.30-14.30, 15.00-16.00, 16.30-17.30. Registration in advance is mandatory and can be done by sending an email to info@anneloehr.de. Please note: the sessions are in English.

Need help?

Is the answer to your question about accessibility not listed? Mail us via accessibility@esns.nl, we will get back to you as soon as possible.

Do you have a general question about tickets, the festival or other practical matters? Ask them via esns.nl/talk-to-us. You can then send us a message via WhatsApp, Facebook Messenger or via direct message on Instagram.

Do you feel unsafe or uncomfortable? Or is there another reason for acute help? Our staff on site will be happy to help you. Prefer to chat? You can chat directly via this link. In all Eurosonic venues there are posters with a QR code on it, with which you can also come into direct contact with our employees.

Music for Everyone

In its organisation, ESNS aspires to be a reflection of the world we live in and the sector in which we work. ESNS wants to show concrete results as a more inclusive organisation in 2024 under the name ‘Music for Everyone’.

Working Group Diversity & Inclusivity

After ESNS22, an internal working group was set up, with a delegate from each section. This working group meets once every three weeks and then discusses the state of affairs within each department and makes plans to safeguard diversity and inclusivity in the organisation.

Advisory Board Diversity & Inclusion

To realise our ambitions, ESNS is starting a new national advisory board of young adults. This advisory board consists of a group of students and (young) professionals who use their expertise, experience and network to make ESNS more inclusive. Within ESNS they contribute new perspectives and give solicited and unsolicited advice.

The advisory board enriches ESNS with new knowledge by being critical and making new connections to make a major social impact. The advisory board learns how the music industry works and establishes a broad network in the sector. Thanks to the exchange of knowledge and experience, ESNS can continue to develop into an organization that is accessible to everyone.

External advice

We are advised several times a year in the field of inclusivity, diversity and accessibility. Prior to ESNS23, we sought advice from Revelland about creative accessibility. From which, among other things, the pointing stickers at the Eurosonic Air bar were added and plans were made how we can make Eurosonic's locations more accessible.

In addition, we have repeatedly sought advice from the Accessible Groningen Working Group (Werkgroep Toegankelijk Groningen) in the field of accessibility in the city. The working group also visits us on the eve of Eurosonic and advises us on the spot, so that we can make last minute adjustments.

Finally, we invite during ESNS BlipVR. They will investigate how ESNS is experienced by people with low literacy, and give us advice on this.

Rules of Conduct

Rules of conduct have been drawn up for ESNS' own organisation, crew, speakers and partners. The organisation shares this annually and actively.

Confidential advisor

There is an external confidential advisor present for employees and crew of ESNS. They can contact the confidential advisor without the intervention of the management team or other colleagues.

Quartermasters

Martin van Engel joined ESNS in September as quartermaster Diversity & Inclusivity. As a D&I advisor to (non-)profit organisations, he set up impact research and inclusion programs, and he also initiated projects himself. Martin will develop an action plan on all four P's (Program, Public, Partners and Personnel) together with the organisation and experts and guide the advisory board.

In collaboration with Hooman Nassimi of New Faces, ESNS will work with newcomers for the upcoming edition. Hooman will support ESNS to create an inclusive organisational culture, by providing knowledge and practical cooperation to give newcomers a structural place within the organisation.

In addition, HR consultancy VIE People has been hired to advise on the more inclusive recruitment of people, the sustainable construction and retention of a more diverse workforce and the strengthening of inclusive employment. Irma Meijer and Susan Aukema advise ESNS on this. Roy de Brabander has also been coaching the management team for inclusive leadership for a year now.

Research University of Groningen students

How can 21st century festivals become a safe environment for groups that are historically excluded? That is what the students of the University of Groningen will investigate in a large study into diversity and inclusion in the European live music industry.

This research was set up by Lisa Schoemaker (ESNS conference) and Julia Gudzent (Guds Agency) with the ultimate goal of making festivals and concerts a safe place for everyone, both in front of and behind the scenes. The research is in collaboration with the Science Shop of the University of Groningen. They connect issues of organisations with students and education.

The students start with the research at ESNS, in order to understand the actions that are already being carried out on diversity, equity, inclusion and accessibility and to contribute to these actions. The students each have their own area to focus on: