FAQ

ESNS 2024 will take place from 17 to 20 January 2024 in the city of Groningen.

Festival tickets are now in sale via our website! Please note that ESNS tickets are only available through the ESNS website, we do not sell through third parties.

Sorry, festival tickets are non-refundable. See also our terms and conditions.

No, this is not necessary. We can scan your ticket on your phone.

The line-up for the upcoming edition is not known yet, keep an eye on the website and social media channels for announcements on the line-up.

Bags that are no larger than an A4 sized document may be brought inside. There may be a search and, of course, items that may adversely affect the safety of the venues will be confiscated.

The festival has no age limit. Under 14 years of age, you may only attend the festival accompanied by a parent/guardian.

All festival locations are pin only.

You can find our General Terms and Conditions here. Find our houserules here.

If the questions and answers in this FAQ could not help you, please contact us at  info@esns.nl or call our office at +31 (0)50 744 03 35.

ESNS 2024 will take place from 17 to 20 January 2024 in the city of Groningen. This year, the conference will take place at the Oosterpoort (Trompsingel 27) on all days.

You can order your tickets now through our webshop. Please note that our tickets are only available through the ESNS website, we do not sell through third parties.

If you made a mistake in your registration and wish to correct it please contact support@esns.nl.

A placed order can be canceled until 18 December 2023. Until that date, the organization will refund the money to your account, minus a €25,- administration fee. After 18 December 2023, a placed order cannot be cancelled. If you want to cancel your ticket, send an e-mail to support@esns.nl.

The conference programme is not known yet, keep an eye on the website and social media channels for updates on the conference programme.

The conference will be completely cashless. You can pay with a chip in your wristband.

You can find our General Terms and Conditions here. Find our houserules here.

If the questions and answers in this FAQ could not help you, please contact us at info@esns.nl or call our office at +31 (0)50 744 03 35.

Noorderslag 2024 will take place on Saturday 20 January, 2024 at De Oosterpoort in Groningen.

Noorderslag tickets are now on sale via our website! Please note that Noorderslag tickets are only available through the ESNS website, we do not sell through third parties.

Sorry, festival tickets are non-refundable. Please also see our terms and conditions.

No, this is not necessary. We can scan your ticket on your phone. 

The line-up for next edition is not known yet, keep an eye on the website and social media channels for announcement of the line-up.

There is no age limit at Noorderslag. Under 14 years of age, you may only attend Noorderslag if accompanied by a parent/guardian.

Applications for ESNS 2024 closed on 1 September, so it is no longer possible to apply.

For all questions about applications and the application procedure, please send an email to bookings@esns.nl.

We do our best to ensure the accessibility of the festival so that everyone can enjoy ESNS. However, not every location is accessible for everyone, unfortunately. Find more about accessibility at ESNS here.

If you cannot visit the festival without supervision, you can bring an accompanying person. After you have bought your festival ticket, you can request a companion ticket via support@esns.nl.

If you are in doubt about whether a location is accessible for you, please contact us via accessibility@esns.nl. We can help you with information or make arrangements to welcome you at your chosen location.

We do our best to ensure the accessibility of the event so that everyone can enjoy ESNS. ESNS Conference mainly takes place in the Oosterpoort. Find more information on Oosterpoort accessibility here. Find more about accessibility at ESNS here.

If you cannot visit the conference without supervision, you can bring an accompanying person. After you have bought your conference registration, you can request a companion ticket via support@esns.nl.

If you are in doubt about whether a location is accessible for you, please contact us via accessibility@esns.nl. We can help you with information or make arrangements to welcome you at your chosen location.

We do our best to ensure the accessibility of the festival so that everyone can enjoy ESNS. Noorderslag takes place in the Oosterpoort. Find more information on Oosterpoort accessibility here.

Find more about accessibility at ESNS here.

If you cannot visit the festival without supervision, you can bring an accompanying person. After you have bought your festival ticket, you can request a companion ticket via support@esns.nl.

If you are in doubt about whether a location is accessible for you, please contact us via accessibility@esns.nl. We can help you with information or make arrangements to welcome you at your chosen location.

If you would like to use a sign language interpreter, please let us know at accessibility@esns.nl. Then we will look at the possibilities together.

You are allowed to bring a guide/help dog to the festival venues, but we stress that the festival is not an animal-friendly environment, due to the crowds, loud music and lights. The KNGF Guide Dogs says: "We are not fans of bringing guide dogs to festivals, concerts and other places with crowds and loud music. The dogs cannot do their job and lose their function.'

At ESNS, we take your privacy seriously and believe you should know what personal information we collect and how we use it. We have done our best to keep this explanation brief and accessible. If you would like to learn more or need more information, you can always contact us at privacy@esns.nl.

We reserve the right to change the terms and conditions of this privacy policy. If this happens we will notify you through our website and if applicable and necessary, ask you to renew your permission. Our privacy policy is designed with you in mind. With our policy we embrace privacy by design and try to minimise personal information collection. However, to provide high-quality services, we need certain information as a (necessary) condition.

How this privacy policy applies to you, depends on the way you interact with us. For example, if you purchase a ticket for one of our events we will use your details to process the order, carry out the agreement and, unless you opt-out, inform you about our events. If you purchase a conference registration we will use your name, company name and email address to include you in our secure delegates database (only applicable for conference visitors), unless you opt-out.

Find out more in our privacy policy.

ESNS has an ambitious sustainability policy and we have concrete plans to become increasingly more sustainable. We do this by reducing our impact, as well as sharing knowledge and activating stakeholders to be part of the movement towards a greener music industry and future. ESNS is also part of the Green Deal Circular Festivals. Read more about our sustainability goals and initiatives.